Terms and Conditions

Effective Date: 1st January, 2026

Welcome to Pest Hunter. These Terms and Conditions govern your use of our website and pest control services in Melbourne, Australia.

By accessing our website or booking our services, you agree to comply with these Terms and Conditions.

If you do not agree, please do not use our website or services.

1. Business Information

Business Name: Pest Hunter
Email: Expertsgroupaustralia@gmail.com
Phone: +61 0478 012 301
Location: Melbourne, Australia

2. Services

Pest Hunter provides professional pest control services including but not limited to:

  • Wasp Removal

  • Bee Control

  • Rodent Control

  • Cockroach Treatment

  • Termite Control

  • General Pest Management

All services are subject to availability and inspection of the property.

3. Quotes and Pricing

  • All quotes provided are estimates based on the information given by the customer.

  • Final pricing may vary after on-site inspection.

  • Prices are subject to change without notice.

  • Additional charges may apply if the infestation level is higher than described.

4. Booking and Payments

  • Payment is due upon completion of service unless otherwise agreed.

  • We accept payment methods as specified at the time of booking.

  • Failure to make payment may result in additional fees or legal recovery action.

5. Cancellations and Rescheduling

  • Customers must provide at least 24 hours’ notice to cancel or reschedule an appointment.

  • Late cancellations may incur a cancellation fee.

  • Pest Hunter reserves the right to reschedule services due to weather conditions, safety risks, or unforeseen circumstances.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate information about the pest issue.

  • Ensure safe and clear access to the treatment area.

  • Keep children and pets away from treated areas as advised.

  • Follow all post-treatment instructions provided by our technicians.

Failure to follow instructions may void any service warranty.

7. Warranty and Guarantees

  • Any service warranty will be clearly stated at the time of service.

  • Warranty does not cover reinfestation caused by environmental factors, neighbouring properties, or failure to follow aftercare instructions.

  • Natural pest behaviour and external factors may affect long-term results.

8. Liability Limitation

To the extent permitted by Australian law:

  • Pest Hunter is not liable for indirect, incidental, or consequential damages.

  • We are not responsible for pre-existing property damage.

  • Our liability is limited to the cost of the service provided.

Nothing in these Terms excludes rights under the Australian Consumer Law.

9. Website Use

By using our website, you agree:

  • Not to misuse or attempt to hack the website.

  • Not to copy, reproduce, or distribute website content without permission.

  • That website content is for informational purposes only.

We do not guarantee uninterrupted or error-free website access.

10. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of Pest Hunter and may not be used without written permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes shall be handled in the courts of Victoria.

13. Changes to Terms

Pest Hunter reserves the right to update or modify these Terms at any time. Updated terms will be posted on this page.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

📧 expertsgroupaustralia@gmail.com
📞 +61 0478 012 301
📍 Melbourne, Australia