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We read every enquiry ourselves. You will hear back with a real answer about your property, usually within a couple of hours during opening hours and first thing in the morning if you sent it overnight.
If it is urgent, call instead
Wasp nests beside a door, a bee swarm, and anything that has died in a roof or a wall all get worse by the hour. Do not wait on the email for those, just ring us.
While you wait
- Do not start putting down supermarket bait. A half poisoned rodent population learns to avoid stations and makes the professional job slower.
- Do not seal a bee entrance. Trapped honey ferments inside the wall and turns a removal into a repair job.
- Do not disturb a wasp nest. Keep everyone off the flight line, close the windows on that side and bring the pets in.
- Note the detail. What time you hear it, which room, and whether it is a light scurry or a heavy thump. That tells us a lot before we arrive.
- Clear the access. The roof manhole and the subfloor hatch if you can get to them.
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Tell us what you have and where, and we come straight back to you.
No obligation. We reply with a real answer, not a call back request.